California Waste Services

Thank you for choosing CWS. We appreciate your business and value you as a customer. To help us continue our high quality of service, we kindly ask that you complete this brief questionnaire. We look forward to servicing your needs once again in the future.

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	How would you rate your overall satisfaction with CWS? Extremely satisfied 5 4 3 2 Not satisfied 1
	Do you feel that we guided you to choose the correct dumpster for your needs? Yes No
	Did we promptly respond to your call or web inquiry? Yes No
	Were you put on "hold" when you called? Yes No
	If you answered “yes”, how long were you put on hold? - Select one: - 0 - 60 SECS 60 SECS - 3 MINS OVER 3 MINS I DON’T RECALL
	Did the CWS driver call you at least 30 minutes before he arrived? Yes No
	Driver call comments:
	Was the fact that CWS recycles an important factor in your choice to use our services? Yes No
	Would you use CWS again in the future? Yes No
	Would you recommend CWS to others? Yes No
	Would you be willing to write a review? Yes No
	Thank you! Please contribute to our feedback at: Yelp.com: California Waste Services
	For the following: 5 = extremely satisfied, 1 = not satisfied Extremely satisfied 5 4 3 2 Not satisfied 1 N/A Was your Customer Service Representative attentive, knowledgeable and friendly? Did the Customer Service Representative clearly explain our service and the related costs including overage charges, municipal taxes, and surcharges? How would you rate your experience with the CWS driver(s)? How would you rate the appearance of our drivers, the delivery vehicle and the dumpster?
	If you have additional comments or feedback, please use the space below:
	Name (optional) First Name Last Name